Privacy Policy

UptimeSphere (“we”, “us”) provides IT solutions, software, and related professional services, for privacy questions about this policy, contact legal@uptimesphere.com.

We collect information you submit deliberately and information created while you use our sites.

• Contact and consultation details. Name, work email, company, and message content you provide.
• Operational correspondence. Emails and tickets related to active engagements.
• Technical logs. IP address, browser type, and basic request metadata needed to secure and operate the site.
• Cookie and similar preferences. According to your consent choices.

• Respond to enquiries and provide requested consultations or demos.
• Deliver contracted services and support.
• Secure our systems and investigate abuse or incidents.
• Improve site clarity and performance when analytics is consented.
• Meet legal obligations where they apply.

We do not sell personal information. We share data with processors who help us operate email, hosting, or support tools. Under agreements that limit use to providing those services, or when required by law.

We retain enquiry records for as long as needed to complete the conversation and maintain a reasonable business record. Client engagement data follows the retention rules in the applicable contract. Technical logs are kept for a limited operational window unless needed for security investigation.

You may request access, correction, or deletion of personal information we hold about you, subject to legal and contractual limits. Cookie preferences can be changed at any time via Cookie Preferences on this site.

We may process information in regions where we or our processors operate, where required, we use appropriate transfer safeguards available to the services in use.

We will update this page when our practices change. The “Last updated” date reflects the latest revision.